Communication Toolkit

This course describes common problem areas and provides examples of how communication can be improved.


CPD Credit Information  

The free online Law Society Communication Toolkit Course is approved for 2 hours of Continuing Professional Development credit. Your CPD profile will not be automatically updated to include your completion of this course. You must self-report at the Member Online Report your Hours tab of The Law Society Website.  Go to the ‘log in’ link, enter your User ID and Password, and click on the ‘Report Your Hours” link.  You may then click on “Add Hours”.  The “Communications Toolkit” is listed under Course/Conference/CLE, the provider is the Law Society of New Brunswick and the course name is Communication Toolkit.


If you have been directed to complete one or more modules by The Law Society either through a Hearing Panel, Committee or Department, it is your responsibility to advise that Committee or Department, in writing, of the date you completed the module(s); i.e. your completion of the modules will not be communicated to that Committee or Department merely because you completed the course on this website or reported your CPD credits on the CPD page of The Law Society Website.

Course value: Up to a maximum of 2 CPD Credits.

  1. Communication Toolkit

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    Communication Toolkit Quiz

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    In the test, you will be asked questions based on the material in the textbook available on the left. Lawyers completing the course for CPD credit are not required to obtain any particular grade.

  2. Communication Toolkit Survey

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    Congratulations on completing the Communication Toolkit. This course was developed to assist lawyers communicate more effectively in their practice.

    It is important for us to understand your experience so that we can improve this course for future participants. Please take a few minutes to give us your overall impressions and feedback.