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    • Business of Law Course
      • 1 - Accounting Systems
      • 2 - Trust Accounting
      • 3 - Taxation and Employee Deductions
      • 4 - Retainer Agreements
      • 5 - Planning for Absences and Emergencies
      • 6 - Withdrawal of Services
      • 7 - Conflicts of interest
      • 8 - Client Screening
      • 9 - Difficult Clients
        • The Difficult Client
        • Do You Have to Act for a Difficult Client?
        • If You Refuse to Take on a Difficult Client
        • If You Decide to Take on a Difficult Client
        • Some Types of Difficult Clients and How to Deal With Them
        • Some Types of Difficult Clients and How to Deal With Them (continued)
        • Some Considerations
        • The Importance of Effective Communication
        • The Importance of Effective Communication (continued)
        • The Importance of Effective Communication (continued)
        • Warning Signs of a Difficult Client
        • End of Lesson
      • 10 - File Management and Diary Systems
      • 11 - Delegation of Tasks and Supervision
      • 12 - Avoiding Fraud
    • Communication Toolkit
  1. Courses
  2. ›Business of Law Course
  3. ›Difficult Clients Learning Module
  4. ›End of Lesson

End of Lesson

This completes the learning module. In order to receive CPD credit, you must complete the quiz for this module. Note that the Law Society will not report your hours in the database for you.
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