Diary Systems (continued)

Essential Features of Reminder/Bring Forward Systems

Your reminder/bring forward system should be:
  • easily accessible by all staff members who need to use the system;
  • maintained by a single individual; and
  • reviewed each morning, and followed up on at the end of each day.
 
Your reminder /bring forward system should have the following features:
  • be centralized (electronic, hard copies, or both);
  • provide for a notation of the bring forward date in a designated portion of the file cover;
  • be integrated with the file-opening sheet procedure;
  • allow entering multiple dates and notations on one file;
  • ensure all reminder dates for the reminder /bring forward system are noted in your diary (electronic, hard copy, or both);
  • explain why the file is being brought forward;
  • provide back-up reminders against which the reminder can be checked;
  • ensure every file has at least one bring forward notation on it.  You should ensure that each of your active files is brought forward at least once a month to ensure nothing is overlooked;
  • allow for highlighting limitation periods in a special manner in your reminder system (ensure you are calculating time in accordance with the governing rules of court); and
  • be a safeguard to alert you to files where no activity has occurred for a certain period of time.